The Managing People module focuses on the skills, behaviours, and approaches required to lead individuals and teams effectively. It helps learners understand how to manage performance, motivate others, and create a positive working environment where people feel supported, capable, and committed.

This module blends practical techniques with leadership insight, giving learners what they need to manage people confidently and consistently in real workplace situations.

Who It’s For

This module is ideal for:

• Middle managers, supervisors, and team leaders
• Individuals responsible for day-to-day people management
• Aspiring leaders preparing for broader people responsibilities
• Anyone who wants to improve how they develop, support, and guide their team

If you want to strengthen your people management skills and lead with more clarity and effectiveness, this module gives you the toolkit.

What You’ll Learn

Participants will:

• Understand the principles of effective people management
• Learn how to set clear expectations and establish performance standards
• Strengthen skills in delegation, motivation, and feedback
• Explore how communication and behaviour influence team morale and performance
• Understand how to balance organisational objectives with individual needs
• Learn how to address conflict, behavioural concerns, and underperformance
• Develop strategies for supporting development and building capability

Module Highlights

• Practical frameworks for managing individuals and teams
• Tools and techniques for communication, motivation, and performance conversations
• Real workplace scenarios to practise handling typical management challenges
• Reflection activities to understand personal management style and impact
• Guidance for assignment preparation through structured tasks and examples if required
• Clear links between people management, engagement, productivity, and culture

The Outcome

By the end of this module, learners will be able to manage people in a confident, fair, and structured way. They’ll understand how to set direction, support development, strengthen performance, and handle issues proactively - all while maintaining strong working relationships.

They’ll walk away with practical tools and leadership behaviours that enable them to guide individuals and teams more effectively.

Take the Next Step

Ready to manage people with clarity and confidence?

The Managing People module gives you the insight, structure, and practical skills needed to support your team, address challenges, and create an environment where people can perform and thrive.