Privacy Policy
Privacy Policy of Leadership South West
1. Introduction
Leadership South West is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Leadership South West is the data controller responsible for your personal data.
2. Lawful Basis for Processing
We process personal data under the following lawful bases:
- Legitimate interests to analyse website performance and improve user experience
- Consent where required, including for analytics and tracking technologies
- Legal obligation where processing is necessary to comply with applicable laws
Where consent is required, you may withdraw it at any time via your browser settings or cookie preferences.
3. Information We Collect
We collect limited personal data through the use of analytics and website optimisation tools, including:
- IP address (anonymised where possible)
- Device and browser information
- Pages visited and time spent on the site
- Interaction data such as clicks, scrolls, and navigation behaviour
We use the following third party processors:
- Google Analytics
- Hotjar
- Microsoft Clarity
Microsoft Clarity uses technologies such as session recordings and heatmaps to help us understand how users interact with our website. Data collected is pseudonymised and used solely for analytical purposes.
We do not collect special category data and do not intentionally collect personally identifiable information through these tools.
4. How We Use Your Information
We use this data to:
- Monitor and improve website performance
- Understand how visitors use our website
- Improve usability, accessibility, and content relevance
- Ensure the security and stability of our website
We do not use this data for automated decision making or profiling.
5. Data Sharing and Processors
Your personal data is only accessed by authorised members of our team and trusted service providers acting as data processors under contractual obligations that comply with GDPR requirements.
We do not sell personal data or share it for marketing purposes.
Data may be disclosed where required by law or regulatory authorities.
6. Data Storage and Security
Our website is hosted by Webflow, which applies appropriate technical and organisational security measures, including encryption and access controls, to protect personal data.
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected.
7. International Data Transfers
Some of our service providers operate outside the UK. Where personal data is transferred internationally, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved under UK GDPR.
8. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your personal data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time, where consent is the lawful basis
To exercise any of these rights, contact us at enquiries@leadership-southwest.com
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
9. Children’s Data
Our website is not intended for children, and we do not knowingly collect personal data relating to children.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes. The most recent version will always be available on our website and will take effect immediately upon publication.
11. Contact Details
If you have any questions about this Privacy Policy or our data protection practices, please contact:
Leadership South West
Email: enquiries@leadership-southwest.com
