The Managing Stakeholder Relationships module helps leaders understand how to identify, engage, and influence the individuals and groups who have a stake in their team’s or organisation’s success. It focuses on building strong, trust-based relationships and managing diverse expectations in a way that supports effective decision making, smooth delivery, and strategic alignment.

This module blends strategic awareness with practical communication and negotiation skills — giving learners a clear framework for managing stakeholders with confidence and professionalism.

Who It’s For

This module is ideal for:

• Middle and senior leaders who interact with internal or external stakeholders
• Managers delivering projects, change initiatives, or cross-functional work
• Individuals responsible for partnership, communication, or engagement activity
• Anyone who needs to influence priorities, negotiate expectations, or manage tensions

If you want to work with stakeholders in a way that builds trust, reduces friction, and drives results, this module gives you the structure.

What You’ll Learn

Participants will:

• Understand the role and importance of stakeholder management in leadership
• Learn how to identify key stakeholders and analyse their interests, influence, and expectations
• Build skills in communication, negotiation, and relationship-building
• Learn how to manage conflicting priorities and maintain alignment
• Understand how to address concerns, manage resistance, and maintain trust
• Explore the impact of organisational politics and how to navigate it effectively
• Develop strategies for sustaining stakeholder relationships over the long term

Module Highlights

• Stakeholder mapping and analysis tools to identify influence, needs, and expectations
• Communication and engagement strategies for different stakeholder groups
• Practical techniques for negotiation, conflict resolution, and problem solving
• Real-world case examples illustrating common stakeholder challenges
• Reflection activities to understand personal influence and leadership behaviours
• Structured guidance for completing the module’s assessment if required
• Clear links between stakeholder relationships, organisational success, and leadership credibility

The Outcome

By the end of this module, learners will be able to manage stakeholder relationships in a structured, confident, and strategic way. They’ll understand how to engage effectively, communicate clearly, handle tensions constructively, and maintain trust - even in complex or high-pressure situations.

They’ll walk away with stronger influencing capability and the confidence to build relationships that support sustainable performance and organisational progress.

Take the Next Step

Ready to strengthen your stakeholder engagement and influence?

The Managing Stakeholder Relationships module gives you the tools, insight, and leadership behaviours to build strong partnerships and manage stakeholder expectations in a way that delivers better outcomes for everyone involved.