The Managing the Performance of Others module focuses on the practical skills and behaviours required to lead people confidently and ensure they perform at their best. It gives learners a clear, structured understanding of how to set expectations, monitor progress, and support individuals in achieving high performance, while tackling issues early and fairly.

This module blends practical tools, real-world scenarios, and reflective thinking to help learners improve performance in a balanced, consistent, and people-focused way.

Who It’s For

This module is ideal for:

• Team leaders, supervisors, and first-line managers
• Aspiring leaders preparing to manage people
• Anyone responsible for setting objectives and supporting day-to-day performance
• Learners who want to build confidence in managing both high and low performance

If you want to strengthen your ability to guide, support, and challenge others effectively, this module gives you the toolkit.

What You’ll Learn

Participants will:

• Understand the principles and purpose of effective performance management
• Learn how to set clear, measurable objectives and expectations
• Develop skills for monitoring performance and giving timely, constructive feedback
• Explore how to recognise and reinforce strong performance
• Understand how to identify performance concerns early and address them confidently
• Learn how motivation, behaviour, and communication affect performance
• Build strategies for supporting development, improving capability, and sustaining results

Module Highlights

• Clear frameworks for setting objectives and measuring performance
• Practical tools for feedback, coaching, and development conversations
• Realistic scenarios covering common performance challenges
• Guided reflection to help learners understand their own management style
• Support for assignment preparation through structured activities if required
• Strong links between performance management, engagement, and team success

The Outcome

By the end of this module, learners will be able to manage performance in a fair, consistent, and confident way. They’ll know how to set people up for success, communicate expectations clearly, recognise great work, and address underperformance before it becomes a problem.

They’ll walk away with practical skills that strengthen team results, relationships, and overall leadership effectiveness.

Take the Next Step

Ready to lead people with clarity and confidence?

The Managing the Performance of Others module equips you with the tools, structure, and mindset to get the best out of your team and handle performance conversations with ease and impact.