The Problem Solving and Decision Making module equips learners with the tools, techniques, and confidence to assess issues, make informed decisions, and take action that drives effective results. It breaks problem solving down into clear, practical steps and helps learners build structured thinking they can rely on in everyday work.
This module emphasises critical thinking, analysis, and sound judgement - essential capabilities for anyone responsible for tackling challenges or leading others.
Who It’s For
This module is ideal for:
- Team leaders, supervisors, and first-line managers
- Individuals who want stronger analytical and decision-making skills
- Aspiring leaders preparing to take on more responsibility
- Anyone who deals with operational challenges, issues, or decisions in their role
If you want to improve how you approach problems and make decisions with confidence, this module gives you the foundation.
What You’ll Learn
Participants will:
- Understand different types of problems and how to diagnose them effectively
- Learn structured techniques for breaking down issues and identifying root causes
- Explore a range of decision-making models and when to use them
- Develop skills for generating options and evaluating potential solutions
- Strengthen critical thinking and judgement-based decision making
- Understand the impact of bias, assumptions, and organisational constraints
- Learn how to implement decisions and evaluate their effectiveness
Module Highlights
- Step-by-step frameworks for analysing problems and making decisions
- Practical tools such as root cause analysis, decision grids, and prioritisation methods
- Real-world scenarios to apply techniques to genuine workplace challenges
- Reflection activities to explore personal thinking patterns and blind spots
- Guided support for completing the module’s assignment requirements if relevant
- Clear links between good decisions, team performance, and organisational outcomes
The Outcome
By the end of this module, learners will be able to approach problems and decisions in a clear, structured, and confident way. They’ll know how to diagnose issues, consider options, mitigate risks, and choose solutions that align with organisational priorities.
They’ll walk away with practical tools they can use immediately - improving the quality and consistency of their day-to-day decision making.
Take the Next Step
Ready to sharpen your thinking?
The Problem Solving and Decision Making module gives you the mindset, structure, and techniques to tackle challenges with confidence and make decisions that drive better results.
Skills Learning Resources
Every learner on our Skills Modules receives access to a full suite of resources designed to reinforce and accelerate their growth.
They will receive a digital e-workbook packed with all the models, tools, and frameworks introduced throughout the programme.
This provides a personal guide to reference during and after the sessions — helping learners to put learning into action straight away.
Alongside this, individuals will gain access to our online Resource Hub, an extensive library created to deepen the learners understanding and embed skills further.
Inside, learners will find:
- Video recordings of each lesson to revisit at your own pace
- Step-by-step coaching guides to support real-world application
- Book reviews to inspire further exploration
- Articles and insights from experienced coaches
- Additional tools and templates to enhance additional practice
And because every learner’s journey is different, the resources provided can be tailored to your individual goals and learning needs - ensuring you get exactly what your learners need to thrive and grow.
Pricing Information
Our pricing is designed to be flexible, supportive and refreshingly transparent because that is exactly how we like to work with you.
Our modular approach lets you assemble the perfect blend of services that align with your goals, learning pathways and budget.
- You choose.
- You shape.
- You control.
- We deliver.
Pick a single module or build a full development journey that elevates your leaders.
Each module slots neatly into your existing people strategy so you only invest in what truly matters.
You decide what you want to achieve, and we guide you to craft a package that empowers your organisation to thrive.
And because we believe positive change should be accessible, we offer meaningful reductions for Charities and the Public Sector.
Fees
In Person
- Day Rate - £1,750
- Half Day - £1,200
- 2 Hour Module - £700
Virtual
- Day Rate - £1,500
- Half Day - £1,000
- 2 Hour Module - £600
Costs
All Fees exclude VAT and any reasonable costs as incurred.
Additional Modules
Our programmes are modulised, so it makes it easy to bespoke and build the perfect programme for you.
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