Overview
The ILM Level 3 Award in Coaching gives individuals the essential skills, structure, and confidence to deliver effective coaching conversations in the workplace.
It’s practical, grounded, and built for people who want to help others grow - without turning coaching into guesswork or informal advice-giving.
Participants learn the fundamentals of coaching, practise core techniques, and apply their learning through real coaching assignments.
It’s a hands-on development experience that builds capability and leads to a recognised ILM Level 3 qualification.
Who It’s For
This programme is ideal for:
- Leaders, supervisors, and team leads who want to use coaching in everyday conversations
- HR, L&D, and People professionals looking to support employee development
- Individuals involved in mentoring, onboarding, or talent development
- Anyone who wants a formal qualification in coaching at an accessible, foundational level
If you want to coach confidently, clearly, and competently, this programme gives you the structure to do it well.
What You’ll Gain
Participants will:
- Understand the principles, boundaries, and ethics of effective coaching
- Learn core coaching skills including questioning, listening, building rapport, and creating insight
- Practise structuring coaching sessions from start to finish
- Develop techniques to support reflection, goal-setting, and accountability
- Gain confidence in handling real workplace coaching situations
- Build an evidence-based understanding of what good coaching looks like
- Complete assessed coaching practice to achieve the ILM Level 3 qualification
Programme Highlights
- Learning pathway aligned to ILM Level 3 standards
- Practical workshops focused on skills practice and real conversation scenarios
- Structured coaching models you can apply immediately
- Work-based coaching practice with feedback and reflection
- Digital workbook and toolkits for session planning, reflection, and development
- Guidance from experienced coach facilitators and assessors
- Flexible delivery formats depending on the provider
The Outcome
By the end of the programme, participants will be able to conduct effective one-to-one coaching conversations that help others gain clarity, take ownership, and drive their own development.
They’ll leave with a solid coaching skillset and a recognised ILM Level 3 qualification to back it up.
This is the shift from “giving advice” to “empowering others to think for themselves.”
Flexible Options
Delivery typically includes:
- In-house ILM Level 3 programmes tailored to organisational coaching culture
- Open cohorts for individuals or small groups
- Blended, virtual, or face-to-face formats depending on need
All formats support hands-on learning and real coaching application.
Take the Next Step
Ready to build confident, practical coaching skills supported by a respected qualification?
Join the ILM Level 3 Award in Coaching and learn how to support others’ development through clear, structured, and impactful coaching conversations.
Core Modules
Module 1: Understanding Coaching in the Workplace
Gain clarity on what coaching truly means and how it fits within your organisation. This module sets the foundation for your learning journey, helping you define expectations and explore where coaching sits alongside managing, leading, and mentoring.
Module 2: Coaching Mindset and the LEAP Model
Dive into the different approaches a coach can take. You’ll discover how mindset shapes impact and explore our proven LEAP model to bring coaching conversations to life.
Module 3: Structuring Powerful Conversations
Learn how to give your coaching conversations shape and flow. You’ll see a live demonstration from one of our tutors, then practise in pairs to build your confidence.
Module 4: Deep Listening and Empathy
Develop one of the most vital coaching skills – listening. You’ll uncover the four levels of listening, strengthen empathy using the GIVE model, and explore how to listen inclusively.
Module 5: Mastering Communication and Questioning
This module helps you take control of the coaching dialogue. You’ll refine your questioning skills, manage pace, and learn how to follow a coachee’s focus with precision.
Module 6: Coaching in Practice
It’s time to put theory into action. You’ll coach in threes, supported and observed by our tutors, receiving constructive feedback to accelerate your development.
Module 7: Feedback and Self-Awareness
Discover how and when to share your own knowledge in coaching. This session also explores effective feedback techniques, self-awareness tools, and the concept of feedforward.
Module 8: Challenge and Accountability
Explore the balance between support and challenge in coaching. You’ll learn how to foster accountability and use constructive tension to spark meaningful growth.
Module 9: Demonstration and Practice in Trios
Bring everything together in a final practical session. You’ll observe, coach, and reflect in trios, showcasing your learning and sharpening your real-world coaching skills.
Modules 10–12: Understanding Self & Individual Differences
These modules strengthen your self-awareness and ability to adapt to different personality types.
Key Themes
- Learning & Behavioural Styles: Recognising how different styles show up in coaching sessions.
- MBTI (Myers-Briggs) Introduction: Preferences and implications for communication and coaching.
- Emotional Intelligence (EI): What EI is and why it’s essential for senior-level coaching.
- Personal Coaching Style: Strengths-based analysis (SWOT) of your unique approach.
- CPD Planning: How continued development connects to the ILM qualification.
- Coaching Practice with Style Integration
Coaching Learning Resources
Every learner on our Coaching Skills Programmes receives access to a full suite of resources designed to reinforce and accelerate their growth.
They will receive a digital e-workbook packed with all the models, tools, and frameworks introduced throughout the programme.
This provides a personal guide to reference during and after the sessions — helping learners to put learning into action straight away.
Alongside this, individuals will gain access to our online Resource Hub, an extensive library created to deepen the learners understanding and embed skills further.
Inside, learners will find:
- Video recordings of each lesson to revisit at your own pace
- Step-by-step coaching guides to support real-world application
- Book reviews to inspire further exploration
- Articles and insights from experienced coaches
- Additional tools and templates to enhance additional practice
And because every learner’s journey is different, the resources provided can be tailored to your individual goals and learning needs - ensuring you get exactly what your learners need to thrive and grow.
Pricing Information
£1,516 + VAT + £122 ILM registration per person
Recommended Modules
Our programmes are modulised, so it makes it easy to bespoke and build the perfect programme for you.
Module Name
Module Name
Module Name
Module Name
Module Name
Duration
Delivery Options
