Core Modules

Module 1: Understanding Coaching in the Workplace

Gain clarity on what coaching truly means and how it fits within your organisation. This module sets the foundation for your learning journey, helping you define expectations and explore where coaching sits alongside managing, leading, and mentoring.

Module 2: Coaching Mindset and the LEAP Model

Dive into the different approaches a coach can take. You’ll discover how mindset shapes impact and explore our proven LEAP model to bring coaching conversations to life.

Module 3: Structuring Powerful Conversations

Learn how to give your coaching conversations shape and flow. You’ll see a live demonstration from one of our tutors, then practise in pairs to build your confidence.

Module 4: Deep Listening and Empathy

Develop one of the most vital coaching skills – listening. You’ll uncover the four levels of listening, strengthen empathy using the GIVE model, and explore how to listen inclusively.

Module 5: Mastering Communication and Questioning

This module helps you take control of the coaching dialogue. You’ll refine your questioning skills, manage pace, and learn how to follow a coachee’s focus with precision.

Module 6: Coaching in Practice

It’s time to put theory into action. You’ll coach in threes, supported and observed by our tutors, receiving constructive feedback to accelerate your development.

Module 7: Feedback and Self-Awareness

Discover how and when to share your own knowledge in coaching. This session also explores effective feedback techniques, self-awareness tools, and the concept of feedforward.

Module 8: Challenge and Accountability

Explore the balance between support and challenge in coaching. You’ll learn how to foster accountability and use constructive tension to spark meaningful growth.

Module 9: Demonstration and Practice in Trios

Bring everything together in a final practical session. You’ll observe, coach, and reflect in trios, showcasing your learning and sharpening your real-world coaching skills.

Modules 10–12: Understanding Self & Individual Differences

These modules strengthen your self-awareness and ability to adapt to different personality types.

Key Themes

• Learning & Behavioural Styles: Recognising how different styles show up in coaching sessions.
• MBTI (Myers-Briggs) Introduction: Preferences and implications for communication and coaching.
• Emotional Intelligence (EI): What EI is and why it’s essential for senior-level coaching.
• Personal Coaching Style: Strengths-based analysis (SWOT) of your unique approach.
• CPD Planning: How continued development connects to the ILM qualification.
• Coaching Practice with Style Integration

Modules 13 – 15 – Coaching through Change & Supervision Practices.

• Understanding context and change in organisations and coaching​
• Models and approaches to help people through personal change​
• Supervision –the 7-eyed model​
• Co-supervision in pairs –refine your coaching​

Time will be given to explore and practice a selection of these more advanced approaches.

Modules 16 – 18 – Advanced and Executive Coaching Practice

Executive Coaching: What differentiates executive-level practice.

Advanced Coaching Approaches:

1. Gestalt Coaching – awareness, embodiment, and “here and now” work.
2. Solution-Focused Coaching – goal-oriented, strengths-based methodology.
3. Creative Approaches – e.g., relationship maps, “magic box,” visual tools.

Practice Time: Applying advanced models in real coaching scenarios.

Modules 19 – 21 – Organisational and Coaching Strategies

These modules elevate coaching from individual practice to strategic organisational implementation.

Key Themes

• Reflecting on Your Coaching Journey
• Five Stages of Organisational Coaching Strategy:
  1. Purpose & objectives
  2. Context & situation
  3. Creating the strategy
  4. Communicating the strategy
  5. Evaluating & adapting the strategy

Application to Your Organisation: Designing a strategy you can take back to your workplace.

Coaching Learning Resources

Every learner on our Coaching Skills Programmes receives access to a full suite of resources designed to reinforce and accelerate their growth.

They will receive a digital e-workbook packed with all the models, tools, and frameworks introduced throughout the programme.

This provides a personal guide to reference during and after the sessions — helping learners to put learning into action straight away.

Alongside this, individuals will gain access to our online Resource Hub, an extensive library created to deepen the learners understanding and embed skills further.

Inside, learners will find:

• Video recordings of each lesson to revisit at your own pace
• Step-by-step coaching guides to support real-world application
• Book reviews to inspire further exploration
• Articles and insights from experienced coaches
• Additional tools and templates to enhance additional practice

And because every learner’s journey is different, the resources provided can be tailored to your individual goals and learning needs - ensuring you get exactly what your learners need to thrive and grow.

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